Canalens

Privacy Policy

Date Effective: February 13th 2025

Thank you for using Canalens ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how our app collects, processes, and safeguards the information you provide when using Canalens.

1. Information We Collect

When you use Canalens, the app allows you to capture a picture of a product. This image is sent to our server where it is processed in real-time using OpenAI technology to determine the product’s identity and origin. We do not collect, store, or retain any personal data or images beyond the immediate processing session.

2. How We Use Your Information

Product Analysis: The image you capture is analyzed to identify the product and determine where it is made.

Immediate Response: Once the analysis is complete, the result is immediately sent back to you. No data is stored on our servers after processing.

3. Data Storage and Retention

No Data Storage: We do not store any data. All images are processed in real-time and are permanently deleted from our servers immediately after processing.

Ephemeral Processing: No logs or records containing your image data or any personal data are maintained.

4. Data Security

We implement appropriate technical and organizational measures to protect your data during transmission between your device and our servers. While no method of transmission over the Internet is completely secure, we strive to use commercially acceptable means to safeguard your information.

5. Third-Party Services

Our app uses OpenAI technology to process the images. Please be aware that by using Canalens, your data is temporarily transmitted to third-party services. We recommend reviewing OpenAI's Privacy Policy for further details on how they handle information.

6. Children's Privacy

Canalens is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe that a child under 13 has provided personal data to us, please contact us immediately so that we can promptly delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

By using Canalens, you acknowledge that you have read and understood this Privacy Policy.